Telephone: 01382 732090
Email: heretohelp@securitay.co.uk

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Quality Assurance

Our Commitment To Our Customers

We are committed to improving the way in which we deliver services to customers, through local management and service level monitoring.

Time for Change

A major change programme has taken place, moving Securitay towards becoming a truly customer focused company and we are proud to announce we have achieved Approved Contractor Status within the industry.

Read about (ACS) Approved Contractor »

The ACS is a standard set down by the Security Industry Authority. The objective of the SIA Approved Contractor scheme is to raise performance standards and to assist the private security industry in developing new opportunities. The scheme is voluntary and was developed in consultation with representatives from across the industry. Through on going annual independent audits this standard ensures that Securitay meet a rigorous criteria for:

  • Recruitment & vetting of staff
  • Training
  • Customer support
  • Service level monitoring
  • Quality Assurance

Read about the benefits of using an Approved Contractor »

In addition to ACS, Securitay have gained accreditation with  this further emphasises our commitment to Health and Safety and the Environment.

Securitay Limited holds SIA approved contractor status for the provision of Security Guarding and Key Holding Services.

The ACS Standard encompasses all aspects of a security provider’s operation. It takes a holistic view of how well an organisation is managed and an approved organisation must demonstrate to an independent assessor, on an annual basis, that it has met defined standards.